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When Zomato CEO Deepinder Goyal advised the team to “build a relationship” with the customer, and they took it seriously
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When Zomato CEO Deepinder Goyal advised the team to “build a relationship” with the customer, and they took it seriously


Mumbai:

Deepinder Goyal, CEO of the food e-commerce platform, recently appeared in the latest episode of the streaming comedy show. Kapil’s big Indian show along with his wife Gia Goyal, businessman Narayana Murthy and his wife Sudha Murthy, who is a Rajya Sabha member. During the episode, Kapil talked about the flirty push notification that Deepinder’s Zomato app sends to its customers. Kapil said, “Your company notifications are very flirty. It feels like a bride and groom are talking to each other.” He then went on to show some of the push notifications as the audience laughed in amazement at the writers who write said push notifications.

Kapil then asked Deepinder, “Were you actually writing this message for your clients or were you writing for Gia and by mistake you sent it to us?” Deepinder replied, “A couple of times it happened that I wrote for Gia and thought of sending them a nice notification. But not much. Let me tell you what happened. Our marketing team is very young. They have no marketing experience. “They are passionate people.”

Deepinder added, “So, one day I informed them to establish a relationship with the client. I didn’t even know what it meant. I have no experience in marketing. I read a book and it said to establish a relationship with the client. I told them. “They took me seriously.”

Kapil’s show It also stars Sunil Grover, Krushna Abhishek, Kiku Sharda, Rajiv Thakur and Archana Puran Singh. Season 2 promises to celebrate India and its rich culture with the country’s superstars. The format of Kapil’s big Indian show is largely identical to Sharma’s previous shows. The Kapil Sharma Show and Comedy nights with Kapil. Kapil’s big Indian show stream on Netflix.

(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated channel.)